- Author: Andrew J. DuBrin
- File Size: 6 MB
- Format: PDF
- Length: 464 pages
- Publisher: Pearson; 12th Edition
- Publication Date: February 7, 2014
- Language: English
- ASIN: B00HNZ4IY4
- ISBN-10: 0133506827, 0133543269
- ISBN-13: 9780133506822, 9780133543261
Accomplished national speaker and author, Andrew J. DuBrin brings his expertise of Human Relations and Business Psychology to this exciting Twelfth edition. Focusing on today's work environment, Human Relations: Interpersonal Job-Oriented Skills, 12th Edition, (PDF) takes a two-pronged approach that enhances interpersonal skills by first presenting basic concepts and then by featuring a heavy component of skill development and self-assessment.
A Framework for Interpersonal Skill Development; Understanding Individual Differences; Building Self-Esteem and Self-Confidence; Interpersonal Communication; Interpersonal Skills for the Digital World; Developing Teamwork Skills; Group Problem Solving and Decision Making; Resolving Conflicts with Others; Becoming an Effective Leader; Cross-Cultural Relations and Diversity; Motivating Others; Helping Others Develop and Grow; Positive Political Skills; Enhancing Ethical Behavior; Stress Management and Personal Productivity; Customer Satisfaction Skills; Job Search and Career Management Skills
For undergraduate courses in Human Relations, Human Relations in the Workplace, Career Development; Applied Psychology, and also appropriate for a course in Interpersonal Skills Training.
NOTE: The product includes the ebook, Human Relations: Interpersonal Job-Oriented Skills, 12th Edition, in PDF. No access codes are included.